Web-based distribution method for Delighted Surveys.
Effectively categorize your surveys - keeping the most active surveys top-of-mind!
Ability to display responses to Additional Questions on Dashboard tiles for responses where comment page is skipped
Interim solution to surface Surveys as a Survey Type option while we fully revamp the CX onboarding flow.
View your Additional Question responses right in your inbox as part of our refreshed email digest.
Response tiles are clickable and expand the detailed permalink page.
Launching annual plans with a bucket of volume to be used as needed over the entire year vs. a per month basis.
Introducing support for properties on Delighted Surveys.
Integrate Delighted surveys into your checkout experience within Shopify (eg. How Did You Hear About Us?)
Launching Delighted's Android SDK.
AI supported Trend creation; slight data presentation tweak on Trends view.
Support for multiple Surveys questions on a single page (to be supported alongside the single question per page, sequential UX for Surveys)
We'll be consolidating all your survey customization + look & feel adjustment in one place. No more clicking back-and-forth!
Creating a new CX project? Don't worry about distribution right away. We'll keep platform select at the end of your onboarding experience to help get you focused on what matters - customization.
Reviewing + incorporating customer feedback following the first quarter of AI recommended questions.
Handful of other product improvements are on the way for CX onboarding - we'll post those here as they come up!
Creating parity in our CX top nav with My Surveys index on the Delighted Surveys' product.
Capture CX project name as default property to better support multi-project programs in their use of syncing integrations
Revamping our sign up / sign in pages for and improved user experience when accessing any Delighted product.
Updating Delighted CX digests to include a wider range of metrics and design updates.
Klaviyo is deprecating their v1/v2 API endpoints on June 30, 2024; Delighted will update the integration endpoints to maintain integration functionality.